How do I place an order?   Canceling Your Order   Can I make a VAT free purchase? How Can I Find My Invoice?   ...

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  We take great care in packaging your orders to ensure they arrive in perfect condition. However, despite our best efforts, sometimes items can be damaged during transit. If you receive a package that has been damaged, please follow these steps: 1. Inspect the Package Upon Delivery Carefully inspect the package for any signs of damage  before accep...

  At RRR.LT, we understand that sometimes you might change your mind about a purchase. We want to be transparent about our return policy for used parts. Can I Return a Used Part If I Change My Mind? Generally, yes, you can return a used part within 14 days of receiving it if you've simply changed your mind, provided the following conditions are met:...

  Whether you can cancel your order depends on its processing status. If your order hasn't been processed and shipped yet, you may be able to make changes. How to Cancel Your Order The cancellation process depends on whether you have an account with RRR.LT. If You Have an Account To cancel your order, please follow these simple steps: 1. Go to "My O...

  Service fees cover the costs associated with providing a specific service, such as:  14-day free returns, return shipping costs, dedicated Customer Support, secure payments.   Service fee pricing: The service fee base rate is 1.5% of the cart total. Minimum Fee: €0.99 Maximum Fee: €3.99 VAT is included....

  There are several reasons why a seller might not confirm a return in a dispute situation. It's important to remember that disputes arise when there's a disagreement about the return.    Reasons why the seller might not confirm a return:   Disagreement about the reason for return Item not returned in original condition Item has not been returned It...

  At RRR.LT, we primarily offer used car parts, with the condition of each part clearly stated in its product description. We also carry a select inventory of new car parts. You can read more here .  ...

  Your order might have been cancelled due to payment issues, product unavailability, incorrect information, suspected fraud, or at your request....

  At RRR.LT, we want you to be completely satisfied with your purchase. If for any reason you're not happy with an item, you can return it within 14 days of receiving it for a refund. For more info please check out our  Return Policy .  ...

  We suggest contacting the seller directly as we do not have additional information about the part. You can find seller’s contact details in the ad. If you have questions about the part check here ....

  We understand that you might have questions about delivery fee refunds when returning an item. Here's a breakdown of our policy: When Delivery Fees Are Refunded Full Order Returns: If you return all the items you ordered from the same seller, the original delivery fee for those items will be refunded. This is because the entire order is being retu...

  Yes, you can return a used part within 14 days of receipt, as long as it is in the same condition as when it arrived. Please fill out the  return form ....

  Returning Used Parts: Change of Mind Policy    Return Requests After the 14-day Warranty Period       Why Doesn't the Seller Confirm My Return? (Dispute)       Is the Delivery Fee Refunded Once I Return the Item?       Service Fee Refunds: When to Expect Them My parcel was returned to the seller — What should I do? What is the status of my claim? ...

  Whether or not you can make a VAT-free purchase on RRR.LT depends on a few factors, mainly your location and if you are buying as a business or an individual. Here's a breakdown: 1. Your Location & The Seller's Location Customer in Lithuania, Seller in Lithuania: VAT is included in the displayed price. Customer in Lithuania, Seller in another ...

  Once we receive the returned parcel and confirm it's in its original condition, we'll process your refund within 5-10 business days. If you see that the parcel was returned to the seller, and you have not received your refund within the given time, we suggest you contact our  Customer Support ....

  There are several reasons why a seller might not confirm a return in a dispute situation.  You will receive this email if the seller’s raises a dispute to your return: It's important to remember that disputes arise when there's a disagreement about the return. Here are some common reasons: Reasons Why a Seller Might Not Confirm a Return Resulting ...

  At RRR.LT, we stand behind the quality of the products we offer. We understand the importance of having a peace of mind with your purchases, which is why we offer warranties and guarantees on selected items. Please check out our  Return Policy ....

  Unfortunately, we cannot accept returns after the 14-day warranty period has expired. Our return policy outlines specific timeframes for returns, and we are unable to make exceptions. We suggest to get in touch directly with the seller to perhaps arrange a return outside of our platform....

  Part Condition at RRR.LT: New and Used    Ensuring Quality of Used Car Parts at RRR.LT   Our Warranty and Return Policy at RRR.LT   Finding the Right Part at RRR.LT   If You Have Questions About The Part - Contact Seller Option   How To Create An Account?  ...

  Service fees are non-refundable, even if you return the item. These fees cover the cost of services already provided. For more information read here ....

  At RRR.LT, we take pride in offering high-quality used parts. Each part is carefully inspected, and its condition is clearly detailed in the product description, ensuring you get reliable components you can trust. 1. Sourcing from Trusted Suppliers We partner with reputable sellers who share our commitment to quality. These suppliers have establis...

  We partner with reputable suppliers and salvage yards who share our commitment to quality. We also provide detailed descriptions and multiple pictures of the condition of each part, including any imperfections. You can read more here ....

  Placing an order on RRR.LT is straightforward. You can search for the car part you need by entering your car's details or the part number. Once you've found the part, add it to your cart and proceed to checkout. Here are the steps to place an order on RRR.LT 1. Go to the RRR.LT website.   2. Enter your car's make, model, and year, or the part numb...

  If your purchased item arrived damaged and it has been less than 14 days since you received it, you are eligible to return it. To proceed, please take clear photos of the following: The item you received The defects or damage The original packaging in which the item arrived The packaging you will use to return the item Next, kindly fill out the  R...

  We're here to help! If you have any questions, concerns, or need assistance with your order, our dedicated  Customer Support team is ready to assist you....

  If you received a damaged item and 14 days have not passed after receiving the product, you can return it by filling out the  return form . If the returned item is in the same condition as when you received it, the refund will be processed back to your account within 5-10 business days....

  We want to ensure you have all the information you need to make informed decisions about the parts you purchase.  In need of more information about the part please contact the seller of the item in question directly. You can find Seller’s contact details by following these simple steps: 1. Click on the Seller’s Name just on the right side of the p...

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  Monday to Friday, from 9 am to 6 pm CET....

  Creating an account on RRR.LT is quick and easy. Here's how: 1. Go to the RRR.LT website. 2. Click on the "Login" button, located in the top right corner of the page. 3. Click on “Register now” 4. Fill out the registration form with your information, including your name, email address, and a password. Be sure to read and accept our terms and condi...

  At RRR.LT, we understand the importance of reliable spare parts. That's why we offer a  14-day warranty on all our items, starting the day after you receive your order. Key Points of Our Warranty and Return Policy 14-Day Money-Back Guarantee: You have 14 days from the day after delivery to return an item for a refund. Condition of Returned Items: ...

  If you experience issues with your delivery (damaged package, missing items, late delivery, etc.), please immediately contact our  Customer Support . Provide your order number and details about the issue, and we'll work to resolve it....

  If you return a part within the 14-day return period and it's in the same condition as when you received it, you are eligible for a refund. Please note that the refund process may take 5-10 business days....

      Please note that we only deliver to the European Union Mainland. List of countries to which we are currently delivering:   Austria Belgium Bulgaria Croatia Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy   Latvia Lithuania Luxembourg Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden   Please ...

  We understand that circumstances may change, and you might want to return an item even after our standard 14-day return window has expired. Here's what you need to know about our policy: Standard Return Policy Our standard return policy allows for returns within 14 days of receiving your order. This timeframe is designed to give you ample opportun...

  Here are a couple of ways you can stay updated on your shipment's status: 1. Tracking Through Your RRR.LT Account The most convenient way to track your order is through your RRR.LT account. Here's how: 1) Log in: Go to the RRR.LT website and log in to your account using your username and password.  2) Go to Order History: Once logged in, navigate ...

    Are your parts new or used? How do you ensure the quality of used car parts?   Do you offer any warranties or guarantees?  How do I find the right part for me?   How to get additional information about the part?   What is your return policy?   Do you offer any discounts or promotions?   What forms of payment do you accept? Which currencies can I...

  We understand that you're eager to receive your order, and we want to give you a clear idea of what to expect regarding shipping times. However, it's important to remember that shipping times are estimates, and several factors can influence the actual delivery date.   Factors Affecting Shipping Times Destination: The distance between the seller an...

  At RRR.LT, we offer a variety of delivery options to get your spare parts to you efficiently. Delivery Destinations We currently deliver to mainland European Union, including:  Austria Belgium Bulgaria Croatia Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy   Latvia Lithuania Luxembourg Netherlands Poland Portuga...

  It can be frustrating when your order is marked as delivered, but you haven't actually received it. Here's what might be happening and what you can do: Possible Reasons Incorrect Address: Double-check that the shipping address you provided is accurate. Typos or outdated information can lead to misdelivery. Delivery to Neighbor or Safe Location: Th...

  Separate delivery charges apply to multiple items because they are shipped from different locations and/or have different sizes and weights, resulting in varying shipping costs....

  If you received the wrong item and 14 days have not passed after receiving the product, you can return it by filling in the  return form . If the returned item is in the same condition as when you received it, the refund will be processed back to your account within 5-10 business days....

  Are you looking for a specific car part? You can find the right part by using our website's search function : browse by category, your vehicle's make, model, year. This will help you find the perfect fit....

  If you placed your order as an unregistered user, the tracking link will be included in the shipping confirmation email. If you purchased as a registered user, you can track your order in two ways: Via the tracking link provided in the shipping confirmation email. By logging into your account on our website, clicking on 'Orders', and then clicking...

  Are you looking for a specific car part? We understand that finding the correct part for your vehicle can sometimes be challenging. At RRR.LT, we offer several ways to help you locate the perfect fit: 1. Using the Search Function Our website's search function is the quickest way to find a specific part. Here's how to use it effectively: Keywords: ...

  Shipping time depends on the destination, chosen shipping method, and other factors. While estimated delivery times are provided at checkout, please note that these are approximate and not guaranteed....

  Your order is currently marked as unpaid because the payment process was not completed successfully. Don't worry, you haven't been charged yet. You can easily retry your order by visiting our website and completing the payment....

  To change the address on an existing order, contact our  Customer Support immediately using the email address used to make the order....

  Unfortunately, it's not currently possible to directly change the email address associated with your account. If you need to use a different email address, you'll need to create a new account. If you placed an order using the wrong email address and need information about that order, please contact our Customer Support team. To help us locate your...

  GENERAL INFORMATION By this Privacy Policy, UAB Ovoko aims to inform you about the processing of personal data and your rights as a data subject (hereinafter referred to as “Privacy Policy”). The information contained in the Privacy Policy is relevant when you browse the website rrr.lt (hereinafter referred to as the “website”) and use the service...

  At checkout, check the "Business customer (need invoice)" box and fill in the required information. The invoice will then become available in your account. If you do not request an invoice when ordering, you will not be able to ask for it later....

  You may be able to modify or cancel your order if it hasn't already been processed and shipped.    Here's more information on how you can cancel your order....

  How do I place an order?   How do I change the address?   How do I change my email address?   How to get an invoice?   Why is my order marked as unpaid?   Why was I charged twice?   Can I modify or cancel my order?   Why was my order cancelled?   Can I make a VAT free purchase? Customer Support hasn’t responded – what now?  ...

  It's frustrating when you're waiting for a package and it hasn't shipped yet. Here are some reasons why your RRR.LT parcel might be delayed and what you can do: Important Note: RRR.LT is a platform that connects buyers and sellers of car parts. We do not handle the shipping ourselves; each individual seller is responsible for shipping the parts yo...

  If your order is marked as delivered but you haven't received it, please take the following steps: 1. Check your surroundings: Look around your property, check with neighbors, building management, or any designated delivery locations. 2. Track your order: Unregistered users: If you placed your order as a guest, the tracking link was included in yo...

  No, you can make a purchase without creating an account. However, we strongly recommend creating an account for a more convenient shopping experience. With an account, you can easily access your order history, track your shipments, save your preferred shipping addresses and manage your account information. For more information on how to place an o...

  Unfortunately, RRR.LT does not offer live chat support at this time....

  You need to contact our Customer Support asking to delete your account....

  To ensure we have all the necessary information to address your issue quickly and efficiently, we recommend  contacting us .   Please include details about your request, such as order number, description of the problem or any other additional information. This will allow our team to thoroughly investigate your situation and provide the most accura...

  Double charges can occur due to temporary authorization holds, processing errors, or delayed updates. Check your bank statement for pending transactions and contact our  Customer Support immediately with your order number and transaction details for assistance....

  How many days do I have to return an item? Can I return a used part if I change my mind? Courier didn't pick up my return – What should I do?   I refused the parcel, when will I get my refund?   When will I be refunded?   What if I received the wrong item?   What if I received a damaged item?   What if I received shattered glass?   What if my 14 d...

  Several reasons can cause a delay in shipment, including order processing time, item availability, payment verification, or unforeseen circumstances. Please note that sellers can take up to 2-3 days to prepare the parcel for delivery....

  RRR.LT offers home delivery via the courier service of your choice (DPD, UPS, GLS, Schenker, Venipak, FedEx, Geodis, FanCourier), delivery to self-service parcel terminals or collection points and on-site pick-up. Specific options and availability may vary depending on your location and the items you order....

  At RRR.LT, we offer a wide selection of primarily used parts. We understand that the condition of the part is a crucial factor in your purchasing decision, so we make it clear in each product description. New Parts Used Parts When you see a used part on RRR.LT, you can be confident that its condition has been thoroughly assessed. Sellers carefully...

  Do you ship internationally?   What are your shipping options?   How much does the shipping cost?   Why do I pay separate prices for delivery when ordering more than 1 part?   How long does shipping take?   How do I track my order? How will I be notified about my delivery?   Why has my parcel not been sent out yet?   What should I do if there are ...

  Shipping costs vary depending on the destination, shipping method, the size and weight of the package. You can see the exact shipping cost during the checkout process before completing your order....

  At RRR.LT, service fees cover the costs associated with processing and handling your order. These fees are separate from delivery costs and are not always refundable when you return an item. Here's a breakdown of when you can expect a service fee refund: When Service Fees ARE Refunded Cash on Delivery (COD) Orders: If you paid using Cash on Delive...

  Yes, the delivery fee is refunded once you return all items that you ordered from the same seller.   If you order one item from one seller and you return the item, the delivery fee will be refunded. If you order two items from the same seller and you return only one item, the delivery fee will not be refunded.   For more information regarding whet...

  At RRR.LT, we strive to make your shopping experience as convenient as possible, which is why we offer a wide range of payment methods. During the checkout process, you'll be presented with the available payment options for your order. Here's a breakdown of the payment methods we generally accept: • Internet Banking Transfer • Visa, Visa Electron,...

  RRR.LT focuses on providing competitive pricing and high-quality products. While we don't currently offer traditional discounts or promotions, we strive to offer the best possible value for your money. Please note that each seller manages their own pricing, and so, unfortunately, we are unable to offer discounts or negotiate the prices displayed o...

  If you received shattered glass, please fill in the  return form and contact our  Customer Support team with photos and additional information....

  You might notice separate delivery charges when ordering multiple parts from RRR.LT. Here's why: Different Locations: The car parts come from various sellers and warehouses across Lithuania and other regions. If you order multiple parts, they might be shipped from different locations, leading to separate delivery charges. Separate packages require...

  Once your refund has been suspended, please note that our customer support team will investigate your case and will contact you as soon as they have more information....

  To sign up for the newsletter, go to RRR.LT, scroll down to the bottom of the page where you will find an option to subscribe.  ...

  At RRR.LT, we aim to be transparent about our shipping costs. However, it's not as simple as giving a single price. The cost of shipping your order depends on a few important factors. Let's break them down: Factors Influencing Shipping Costs Destination: Shipping costs depend on several factors, including the distance between the buyer and seller,...

  RRR.LT is a united system of used car parts sellers and over 4811 scrapyards online with more than 25072441 used parts online. In order to find the right car part for your car, you will no longer need to call several different scrapyards and waste your time, few clicks and the part is on the way! We guarantee that the parts you purchase will be de...

  You can place an order on RRR.LT by browsing our products, adding desired items to your cart, and proceeding through the checkout process, where you'll provide your shipping and payment information. For more information on how to place an order please check here ....

  Delivery Options At RRR.LT   Shipping Costs at RRR.LT: A Detailed Guide    Understanding Separate Delivery Charges for Multiple Parts   Understanding Shipping Times at RRR.LT   Ways Of Tracking Your Order   Parcel Shipping Delays   Damaged Goods in Transit: What To Do    Why is My Order Marked As Delivered, Even Though It Was Not? I did not receiv...

  Yes! To make a VAT free purchase, you will need to tick the box that you are buying as a company and enter the necessary company details.   This information must be provided in the "Delivery Address" section of the order process....

  Terms of Use Terms and Definitions: Platform - a website located at rrr.lt/en , owned by UAB “Ovoko”, company code: 304401253, office address Žirmūnų g. 70 - 701, LT-09124 Vilnius, Lithuania, VAT registration number LT100010771516, registered in the Register of Legal Entities of the Republic of Lithuania. Service Provider - UAB “Ovoko”, providing ...